Meloscene Privacy Policy
Last Updated: 8/20/26
Meloscene (“we,” “our,” or “us”) respects your privacy and is committed
to protecting the personal information you share with us. This Privacy
Policy explains what information we collect, how we use it, and your
rights regarding your data.
1. Information We Collect
When using Meloscene, we may collect the following information:
- Account Information: If you create an account, we may collect your
name, email address, profile details, and identifiers associated
with your account.
- Meta Horizon Information: When you use Meloscene through Meta
Horizon, we may receive information made available by Meta,
including your Meta Horizon User ID and profile information.
- Meta Avatar Information: Meloscene integrates with Meta Avatars. We
may access information necessary to load, display, and support your
Meta Avatar and compatible digital clothing and accessories within
Meloscene.
- Purchases and Digital Items: If you purchase digital clothing,
accessories, or other items for Meta Avatars, transaction and
entitlement information may be processed through Meta’s commerce
infrastructure. Meloscene does not directly process or store your
payment card or billing information when purchases are handled by
Meta.
- Usage Data: We may collect information about how you use Meloscene,
including interactions, features accessed, and settings preferences.
- Device Information: Information about your device, such as hardware
model, operating system, VR headset type, IP address, network
information, and performance information, may be collected for
operation and performance optimization.
- Communications: If you contact us for support or inquiries, we may
store messages or feedback to improve our services.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve Meloscene’s features and functionality
- Enable collaborative and multiplayer experiences
- Provide and display Meta Avatars and compatible digital items
- Process and verify digital purchases and entitlements through Meta
- Customize your experience and enhance performance
- Respond to support requests and inquiries
- Ensure security, prevent fraud, and enforce our policies
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share
data in the following situations:
- With service providers: Third-party services may assist in hosting,
networking, multiplayer functionality, analytics, or customer
support. Meloscene uses Photon, operated by Exit Games, Inc., to
provide multiplayer and networking infrastructure.
- With Meta: Information may be exchanged with or processed by Meta
when necessary to provide Meta Horizon features, Meta Avatars,
digital items, and Meta commerce services.
- For legal reasons: If required by law or to protect Meloscene’s
rights and security.
4. International Data Processing
Meloscene and its service providers may process information in the
United States and other countries where their infrastructure operates.
These countries may have different data protection laws than the country
where you live.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your account information
- Opt out of certain data collection or communications
- Request a copy of your personal data
Some information associated with Meta Horizon, Meta Avatars, or Meta
purchases may be managed through your Meta account or Meta services.
To exercise these rights regarding information controlled by Meloscene,
contact us at info@meloscene.com
6. Data Security
We take reasonable security measures to protect your data, but no system
is 100% secure. Please use strong passwords and be cautious with sharing
personal information.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be
posted on this page with the updated date. Continued use of Meloscene
after updates means you accept the revised policy.
8. Contact Us
If you have any questions about this Privacy Policy, contact us at